Insights
At Your Fingertips
What type of experience did your patients have?
Knowing exactly how a patient felt following a healthcare experience puts the provider at a clear advantage. Satisfied patients have increased retention rates, fewer filed lawsuits, and ultimately, better outcomes.
Unsatisfied patients often relay their true feelings to family and friends putting your reputation and practice at risk.
Insights
Online in Real Time
Improving Patient Experience, Improving Practice Performance.
Using the MedStatix Patient Experience Platform, providers, administrators, and practices can identify problems in real-time and make improvements that directly affect the outcomes in:
- Provider Communications
- Practice Operations
- Customer Service
Benchmarking
Extensive comparative benchmarking options available for provider and practice peer comparisons.
Options available:
- Nationwide
- Your Practice
- Your Group
- Your Practice Office Locations
- CG-CAHPS
Insights
In Your Inbox
Automated Monthly Reporting
Reports are automatically emailed monthly to the appropriate end users.
Practices receive the following data:
- Practice Location Report Card
- Patient Comments
- Provider Report Cards
- Outlier Reports
- Ranking Reports
Insights
Into Your Specialties
Covering a broad range of specialties, including:
Outperforming
The Industry
Healthcare response rates
Healthcare completion rates
Averaging 3-5 minutes to complete the survey
Insights
For Your Patients
Reputation Management
MedStatix provides a variety of online reputation management tools that put the provider in control. Our consumer-facing star ratings system is simple and familiar and can be displayed on your site via an easy-to-implement widget. Information is automatically updated from our servers on a monthly basis, ensuring the most accurate and up-to-date ratings.
And because MedStatix validates each visit, there’s no need to worry about invalid data skewing your results. We believe this is the transparency your patients are looking for.
Insights
For Your Organization
Physician Practices
Gain actionable insights by asking your patients the right questions, resulting in higher engagement, increased understanding, lower costs, and better outcomes.
EMR/EHR Partners
Leverage patient experience data to add to your suite of Quality Reporting & Analytics options with our revenue-generating partnership.
Digital Integration Partners
Add experience metrics to your suite of products, as well as an additional revenue line with our seamlessly-integrated White Labeled Platform.
Healthcare Value Added Service Partners
Increase revenue, identify consulting opportunities, and guide clients toward best practices with our White Labeled Platform.
Patients
Gain transparency in your health care with up-to-date and accurate provider ratings based on validated patient visits.
An Aspire Venture