Medstatix Allows You to Get a Complete View of the Patient Experience to Drive Traffic
Get a Complete View of the Patient Experience
Scheduling
Intake
Privacy
Communication
Outcomes
- Mobile-friendly, multilingual survey
- 28% patient response rate
- Branded with practice logo and name
- Delivery via SMS & email
Access Clear & Intuitive Reporting
Web Dashboard
- Get a bird's eye view of performance over all your providers and practices
- Take a deep dive into the analytics
- View results per provider and location
- Updated nightly
Location Report Card
- See how a location is performing in key areas of patient service
- Compare multiple locations to each other and to locations nationwide.
Ranking Report
- At-a-glance ranking of providers within their specialty and organization
- Positive and negative outliers easily stand out
Provider Report Card
- Dive into the data to help providers become better communicators
- Improve patient outcomes by identifying which aspects of patient care need improvement
Comments
- View patient comments for each practice and provider in one convenient chart
- Pinpoint areas for improvement and excellence
Service Recovery
- Patients can request contact
- Contact the patient to provide follow-up visit service
Select from a Comprehensive List of Specialty Surveys
In addition to our core survey, we offer surveys with benchmarking for the following specialties:
Primary Care
Urology
OB/GYN
Cardiology
Gastroenterology
Dental
Neurology
Orthopedics
Behavioral Health
Radiation Oncology
Physical Therapy
Ambulatory Surgical Center
Imaging
Optometry
Urgent Care
Virtual Visit
At Home
Health Center
Student Health Services
Workplace
ACO-CAHPS
CAHPS for MIPS
CG-CAHPS
OAS-CAHPS
HH-CAHPS
The surveys are prepared under the guidance of physician advisors and our customers. They cover all points of the patient interaction, with a focus on provider communication, practice operation and overall customer service
Benchmarking and comparative analyses of the survey results are available in the dashboard and via emailed reporting.
Publish Reviews on Social Media
"When asked if they trusted online ratings and reviews more than personal recommendations, 83.3% of patients said yes." —American Marketing Association
We offer the option of pushing patient reviews to social media sites, such as:
Leverage Secure Platform
- HIPAA compliant
- Cloud-based, consumer-grade, optimized for mobile
- Rules engine to minimize survey fatigue
- We offer custom surveys with skip logic
- Survey participation optimization engine with 28% completion rate
Seamless, Automatic Upload of Patient Visit Data
We offer out-of-the-box integrations to most major EHRs, including:
We’ll work with you to add other integrations as needed. We also support secure manual uploads via HTTPS on the dashboard.