Patient Experience with Providers
- Clinician & Group (3.0, 3.1, Visit 4.0)
- Hospice
- Home Health Care
- Surgical Care
- American Indian
Patient Experience with Facility-Based Care
- Emergency Department
- HCAHPS
- Children’s Hospital
- In-Center Hemodialysis
- Nursing Home
- Outpatient and Ambulatory Surgery
Enrollee Experience with Health Plans and Related Programs
- Health Plan (Commercial and Medicaid; 5.0, 5.1)
- Dental Plan
- Home and Community-Based Services
How it works
- MedStatix receives the target patient population
- MedStatix conducts Email/SMS CAHPS survey within 24 hours
- MedStatix follows up with phone/post survey as needed at a configurable time (e.g. 1 week)
- MedSstatix returns certified, deidentified results to client/CMS at desired time via email