Yelp for Health

USING THE WISDOM OF CROWDS TO FIND HIGH-QUALITY HOSPITALS

We came across an in-depth study that examines if patient reviews correlate to quality ratings for hospitals.  Their findings suggest that “higher Yelp ratings are associated with better-quality hospitals, using the metric of potentially preventable patient readmissions. The upshot is that Yelp ratings have the potential not only to empower patients with concise, reliable information about hospital performance but to help redirect market share to higher-quality hospitals, which would save lives and lower costs.”  Here is the link to the full report. Yelp for Health