THE PATIENT EXPERIENCE: DOES THIS REALLY MATTER?

 
 

Studer Group Medical Director Dan Smith, MD, FACEP,  discusses how providers who address and improve patient experience will thrive in the new age of transparency and accountability. We like how he references studies that have been done to see how patient experience affects outcomes. He mentions communication as a key part of the patient provider relationship, which is also key driver of satisfaction according to our data. Click here for the full article.